For years, business-to-business customers have looked to industry analysts for guidance when choosing products and services.
The well-established firms, such as Gartner, Forrester, IDC, Constellation, and many others, have teams of researchers, experts, and practitioners, along with methodical processes and rankings, to offer qualitative and quantitative insights to business buyers searching for the right financial performance management software vendor.
Over the past twenty-odd years, however, online communities have empowered regular folks to offer opinions and ratings like never before.
Restaurant review site Yelp, among others, provided the early framework for these types of services, where patrons of restaurants, spas, lawn services, and other businesses can offer their unvarnished comments and assign a star rating. B2B buyers soon wanted these same reviews from real users to augment the guidance from more traditional analysts.
Today, the most recognizable business software and services market user review sites are G2, TrustRadius, and Gartner Peer Insights. Tens of millions of professionals from around the world visit these sites each year to offer reviews, insights, and rankings that help other B2B buyers make better decisions. Here’s what some of them had to say about Planful.
8.2 out of 10 | 280 reviews
TrustRadius collects verified, peer-based guidance and research from business users who provide the site with nearly 18 million monthly page views. Overall, Planful scores well based on reviews and rankings from Planful customers working in finance, accounting, and FP&A.
That track record shows up year after year. Planful earned the TrustRadius Top Rated badge in 2021 and 2022. In 2023, we added Best Feature Set, Best Value for Price, and Best Relationship. In 2024, we won the Most Loved award along with Buyers’ Choice awards for Corporate Performance Management (CPM), Financial Close, Budgeting and Forecasting, and Financial Planning and Analysis (FP&A). In 2025, the recognition continued with both a Top Rated Award and a Buyer’s Choice Award, which requires that “75% of reviewers have to select you for best capabilities, best value for price, and best customer relationship.”
For 2026, Planful extends the streak with another Top Rated Award and another Buyer’s Choice Award. What sets these apart is the source: they run entirely on verified customer reviews. No nominations, no panels, no analyst opinions. The recognition comes straight from the finance, accounting, and FP&A teams working in Planful every day.
Those are some great awards, if we do say so ourselves. We’re even more humbled by what our customers actually say about us in their TrustRadius reviews:
4.3 out of 5 | 501 reviews
G2 is the largest software marketplace and review platform, with over 90 million annual users. It ranks software companies and products based on authentic, timely reviews from real users.
Planful is highly ranked in several G2 categories, including Corporate Performance Management (CPM), Financial Close, Budgeting and Forecasting, and Marketing Resource Management.
In 2022, Planful earned G2 badges for High Performance Enterprise and for being a Leader, an Enterprise Leader, a Momentum Leader, and a Leader for Mid-Market Customers. Planful for Marketing also earned 2022 G2 badges for High Performer, Best Support, and Easiest To Do Business With.
In 2023, Planful also ranked in the broad category of top overall accounting and finance software.
In 2024, and continuing our consistent customer recognition, Planful ranked across multiple categories in G2’s Winter, Spring, Summer, and Fall Crowd Reports. Customers also placed Planful in the G2 Spring 2024 Grid® for Budgeting and Forecasting Software as a leader with a strong market presence.
In 2025, customers kept Planful highly ranked through the G2 Winter and Fall Reports. Planful earned top marks across the Enterprise and Mid-Market Grid® Reports for Budgeting and Forecasting, Financial Close, and FP&A, took Momentum Grid® recognition in FP&A, and ranked in Marketing Resource Management on the Enterprise Results Index and the Mid-Market Usability Index.
In 2026, Planful was named a Leader in the G2 Summer Reports, topping the Enterprise, Mid-Market, and Momentum Grid® Reports for Budgeting and Forecasting, Financial Close, and FP&A. Planful also made G2’s 2026 Best Software Awards, ranking among the Top 50 Accounting & Finance Software products. These awards aren’t decided by panels or judges. They run on verified customer reviews and real market data.
Again, we’re very proud of these awards because rankings are based on real reviews from real Planful customers. Customers who say things like:
You can read these, along with the rest of our 500-plus reviews, on G2.
While traditional analysts provide deep and broad expertise in evaluating financial performance management software and solution vendors, there is really nothing like an unfiltered review from a real customer.
G2 and TrustRadius, along with other sites like Gartner Peer Insights, are giving B2B software users a forum to help inform others about the pros and cons of vendors and their solutions.
We’re proud of what our customers say about Planful. Explore our reviews from happy customers on G2 and TrustRadius to learn about their experiences with Planful’s best-in-class financial performance management solution.
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